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The independent helpline for Special Educational Needs

Telephone: 020 8538 3731
Address: Electroline House, 15 Lion Road
Town: Twickenham

Postcode: TW1 4JH Click for map

District: National

What We Do:

SOS!SEN operates a friendly, confidential telephone helpline for parents and others seeking information and advice on special educational needs.

SOS!SEN offers advice on:

  • Getting the right help for your child
  • Dealing with your school and local authority
  • Interpreting official letters
  • Getting a statement for your child
  • Finding independent professional advice
  • Appealing to the Special Educational Needs and Disability (SEND) Tribunal

The helpline is manned every weekday between 9:30am and 12:30 and between 2:00 and 5:00pm – however a reduced service may operate on Friday afternoons. The helpline is unfortunately closed on Bank Holidays